Why am I getting less quota than expected?

Your daily quota depends on your Google account: up to 500 emails/day for a Gmail account, and 2000 emails/day for a Google Workspace account. These limits are independent of Mergo: they are enforced directly by Google!

Therefore, some specific parameters can affect this quota - read this article to learn more about that.

Note: If you want to know how to check your daily quota, visit this article.

You have a new Google Workspace account

If your Google Workspace account is new, then you first need to be under a paid plan and pay Google so you can send around 2000 emails/day with Mergo.

Visit the following article to learn more.

You may use POP/IMAP with your Google Workspace account

POP/IMAP settings allow you to manage your emails on different email servers by downloading them. For example, you will be able to read Gmail messages in other mail clients, such as Apple Mail or Microsoft Outlook.

If you use this service, your daily email quota will remain at 100 emails per day, even with a Google Workspace account.

If you don’t really need to read your emails from different devices, we recommend you to disable POP/IMAP:

  • Open Gmail settings and go to Forwarding and POP/IMAP tab

  • Make sure that POP and IMAP are disabled

POP/IMAP disabled

Multiple recipients email

If you add multiple recipients in a single email, including people added as cc / bcc, all the emails will be taken into account in your daily quota.

For example, if you send 50 emails with 2 persons in cc each, it will count as 150 in your daily quota!

Visit this article to learn more about cc/bcc recipient.

Other applications are using your quota

Your quota is shared among all the other applications/scripts that send emails from your Google account.

If your quota decreases faster than it should, please verify that Mergo is the only application or extension that sends emails from the same account!

Auto-forward feature enabled

This feature allows you to manage your incoming mail using Gmail’s filters to automatically forward your mail to another account.

When enabled, this option decreases your daily quota down to 20 emails/day:

To disable this feature,

  • Open Gmail settings and go to Forwarding and POP/IMAP tab

  • Click on Disable forwarding

Disable forwarding settings