How do I cancel my subscription?

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Canceling your subscription is easy and we offer 3 ways to achieve this.

Mergo offers monthly and yearly subscriptions, which renew automatically at the end of the subscription period.

If you need to cancel your subscription to avoid future payments (due to the seasonality of your campaigns, a project is finished, or your recipients are away for long periods - for example, in school or government settings), you can cancel your subscription anytime (even up to the day of renewal).

๐Ÿ›ˆ๏ธ Info: If you cancel in advance, you will still be able to enjoy Mergoโ€™s continued service up to the last day of your subscription.

You can cancel via:

  • Mergo app.
    Click More actions > Manage subscription > CANCEL.
    An email draft will be created.

(Optional) Include additional details like why you need to cancel.

Click Send.

  • Email - through our Customer Support.

  • Paypal - if you subscribed using your Paypal account.